Returns Policy

All Sale Items are a FINAL SALE

All Accessories, Lingerie, Formal Wear, Swim wear and Head Gear are a FINAL SALE regard of price status. 

C'est Sera Inc. offers a refund of merchandise of all regular priced merchandise that are in their original condition (unworn, unwashed and with all tags still attached) within 3 days of receipt of delivery.  Return shipping cost and any duties and/or customs are the responsibility of the customer.

For all returns you must notify us prior to shipping your return to us.  To do so, please send an email stating your reason for returning to with order number and specific items requesting to be returned within 3 days from the date the package was delivered and we will issue a Return Authorization (RA#). Once your return/exchange is authorized by us, you will receive an RA#.  We will deny any returns without an RA#.    

Returns must be received in new, unworn, and unwashed condition and with all tags attached. Pack all garments securely and write the RA# on the outside of the package. All returns must be shipped via traceable and insured mail with a tracking number to: 

C'est Sera + Kelly Wollf
8239 104 Street
Edmonton AB, Canada

Please note that all accessories, lingerie, formal wear, swimwear and sale items are a final sale.

Once we receive your package, your refund will be processed in the original form of payment within 4 business days. All returned items are subject to inspection and C'est Sera Inc. reserves the right to deny credit of merchandise for those items that are not in new and re-salable condition.  Please note that your banking institution may require additional days to process and post this transaction to your account.

For any questions or concerns regarding the return/exchange process, please email customer service at

Need help finding the right sizes so you won't have to return?  Email us at and we will help you out!

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